Frequently Asked Questions

How secure is Roch Valley Self Storage?

Security is a top priority at Roch Valley Self Storage. Our facility is protected by CCTV monitoring, secure access controls, and well-maintained storage units to help keep your belongings safe and secure. For added security, customers can only access their storage units during our opening hours when staff are on site.


What can I store in a self-storage unit?

You can store a wide range of household and business items including:

  • Furniture and boxes
  • Clothing
  • Documents and archives
  • Business stock, tools, and equipment
  • Seasonal items and personal possessions

If you are unsure whether an item is suitable for storage, please contact our team for advice.


What items cannot be stored?

Warning: Prohibited Items

For the safety and security of all customers, certain items cannot be stored in our units. Prohibited items include:

  • Illegal goods
  • Fuels, oil, explosives, fireworks, and flammable liquids
  • Hazardous chemicals and toxic substances
  • Perishable food and live animals
  • Gas cylinders and gas bottles (including camping gas bottles)
  • eBike batteries, lithium-ion batteries, and lithium iron phosphate (LiFePO4) batteries
  • Any other materials that could present a fire, safety, health, or environmental risk

If you are unsure whether an item is suitable for storage, please contact our team before bringing it to the facility.


Why do people use self storage?

People use self storage for many reasons, including:

  • Moving house or renovating
  • Decluttering and freeing up space at home
  • Storing business stock and keeping important documents
  • Storing belongings between property transactions

Our flexible storage options make it easy to store items for both short-term and long-term periods.


How much does self storage cost?

Storage starts from £7.50 per week, billed every four weeks. The cost depends on the size of the unit you require and the length of your stay. We offer flexible storage solutions and competitive pricing to suit both personal and business customers.


What is the cheapest storage unit available?

Our smallest storage units start from just £7.50 per week, billed every four weeks. Unit availability can vary, so please contact our team for a personalised quotation tailored to your storage requirements.


What size storage unit do I need?

The right unit size depends on what you need to store. All of our storage units are at least 2.4 metres (8 feet) tall, which means you can often make better use of the available space by stacking boxes higher and standing taller items upright. This can allow you to fit more belongings into a smaller unit than you might expect. Whether you are storing a few boxes, the contents of a room, or an entire house, our team can help you choose the most suitable option.


Can I access my storage unit whenever I need to?

Customers can access their storage units only during our opening hours. Please contact us for our current access times.


Do I need to sign a long-term contract?

No. We offer flexible storage agreements with a minimum storage period of four weeks. After this period, you can continue storing for as long as you need, with just seven days’ notice required when you wish to vacate your unit.


Can businesses use your storage units?

Yes. Many local businesses use our units for stock, equipment, tools, archives, marketing materials, and excess inventory. Storage units are for storage purposes only and cannot be used as a place of work.

We can also accept parcels on behalf of customers. As a UPS Access Point, we are particularly popular with Amazon sellers and other online retailers who need a convenient delivery and collection location.


Do you offer storage for online retailers?

Yes. Our storage units are ideal for e-commerce businesses needing additional space for stock, packaging materials, and business equipment. We can also accept deliveries on your behalf.


Can I store furniture while moving house?

Absolutely. Many customers use our storage units during house moves, renovations, property transactions, and temporary relocations.


Do you sell boxes and packing materials?

Yes. We stock a range of boxes, tape, bubble wrap, and other packing supplies to help protect your belongings during transport and storage.


Is your facility suitable for students?

Yes. Students often use our storage units during summer breaks, placements, university holidays, and accommodation changes.


Can I store important documents and archives?

Yes. Businesses frequently use our storage units for document storage, archive retention, and secure record keeping.


Is there parking available?

Yes. Customers can park conveniently on-site free of charge while loading and unloading their belongings. To avoid parking charges, all customers must validate their vehicle using the QR codes provided on-site.


Can I drive close to my storage unit?

Our facility is designed to make loading and unloading as straightforward as possible. Our storage floor is accessible via a lift with a dedicated loading bay, while our ground floor storage area features large loading doors that allow vehicle access for convenient loading and unloading.


Are your storage units clean and dry?

Yes. We maintain our units to provide a clean, dry environment suitable for storing household and business belongings.


Do I need insurance for my stored items?

We recommend that all customers ensure their belongings are adequately insured while in storage. Customers can purchase storage insurance through Insurastore.com if they wish to arrange cover for their stored belongings.


Can I upsize or downsize my storage unit later?

Yes. If your storage requirements change, we will do our best to move you to a larger or smaller unit, subject to availability. We will bill you on a pro rata basis, so you only pay for the days you use each storage unit.


Are your storage units individually alarmed?

Please contact us to discuss the security features available within our storage facility and the options available for your chosen storage unit.


Do I need my own padlock?

Most customers provide their own padlock, although we may have suitable padlocks available to purchase on-site. Please contact us for current availability.


Where is Roch Valley Self Storage located?

Roch Valley Self Storage is conveniently located in Walsden, near Todmorden, providing easy access for customers across Calderdale, Rochdale, and East Lancashire.


What areas do you serve?

We regularly provide storage for customers from the following areas:

  • Todmorden and Walsden
  • Littleborough, Wardle, and Milnrow
  • Rochdale
  • Hebden Bridge and Mytholmroyd
  • Bacup and Burnley
  • Other surrounding towns and villages

Why choose Roch Valley Self Storage?

Roch Valley Self Storage is a family-run business that has been operating for over 21 years. Over that time, we have helped thousands of customers store their belongings safely and securely. We pride ourselves on offering excellent customer service, flexible storage options, competitive pricing, and practical advice.


How quickly can I move into a storage unit?

In many cases, storage units can be available immediately. However, we recommend giving us as much notice as possible, as we often have waiting lists for certain unit sizes. Contact us to check current availability.


Can I store belongings while renovating my home?

Yes. Self storage is a popular solution during home improvement projects, extensions, refurbishments, and decorating work, helping keep furniture and belongings protected and out of the way.


Do you offer short-term storage?

Yes. Our standard minimum storage term is four weeks, although we may be able to waive this depending on your circumstances. If you require storage for a shorter period, please contact us to discuss your requirements.


Do you offer van hire?

We do not currently offer van hire. However, several reputable van hire companies are located nearby in Rochdale, Burnley, and Halifax. If you require transport for your move, our team may be able to suggest local options.


Can you recommend a man and van or removals company?

Yes. We work with a number of trusted local man and van and removals companies and are happy to provide recommendations based on your requirements. Please call us on 01706 812300 and we will be pleased to help.


How do I get a quote?

Simply contact our team by phone, email, or through our website. We will discuss your requirements and provide a free, no-obligation quotation tailored to your storage needs.


Do you offer storage for caravans, motorhomes, trailers, cars or motorbikes?

No. We do not currently provide storage for caravans, motorhomes, trailers, cars, motorbikes, or other vehicles. Our facility is dedicated to indoor self-storage, offering secure storage units for household belongings, business stock, equipment, documents, and personal possessions. If you are looking for vehicle storage, we recommend contacting a specialist vehicle storage provider.